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Handling Conflict and Confrontation

by Learn Smart
(0) Reviews
1.50 Hrs
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Whenever diverse individuals work together, there are bound to be differences of opinion, miscommunication, unwelcome criticism, and sometimes even out-and-out confrontations. This solution-based course, lead by conflict management specialist Sharon Spano, will help you defuse volatile situations and remain in control when tempers flare and emotions overheat.

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