This course satisfies the minimum of 2 hours of annual training Proprietary Private Security Officers (PSO) are required to complete to maintain their PSO Registration per The California Business and Professions Code Sections 7574.05 and 7574.18.Security officers must understand the importance of following proper policies and procedures, as this is the basis by which business processes are documented and reported. When a security officer follows a well-developed policy and procedure system, it becomes an essential part of the company's operations. In order to do this, a security officer must comprehend the importance of a clear and effective communication system. While on the job, a security officer may be called to quickly respond to an escalating emergency situation. As security officers, it is crucial to know who to communicate with during these life or death situations. This course is designed to guide security officers in recognizing the impact of communications and its significance in running an operative and safe work environment.